Cultural Intelligence and Diversity

This course covers topics on cultural intelligence, cultural sensitivity, and strategies to managing diverse groups of visitors with different cultural backgrounds. Course Description This training…

Safety and Risk Management in Tourism

This course is designed to teach participants how to effectively manage safety and security risks in a tourism setting. Topics include emergency response planning, crisis…

Team Management for Tourism Operations

This course provides training on how to effectively manage and lead teams in the tourism industry. Topics may include creating a positive work culture, managing…

Event and Festival Management

This course focuses on teaching tourism professionals how to effectively plan, organize and execute events and festivals. This includes training on how to design and…

Sustainable Tourism Management

This course focuses on teaching tourism professionals how to create and implement sustainable tourism practices that minimize negative impact and maximize benefits for the destination…

Heritage and Cultural Conservation

This course focuses on how to effectively protect and conserve heritage and cultural sites and attraction. This includes training on how to manage and maintain…

Interpretation and Storytelling

This course focuses on teaching tourism professionals how to effectively provide context and background information about destinations and attractions. This includes training on how to…

Tour Planning and Operations

This course teaches the skills needed to plan and operate tours effectively and efficiently. Topics include creating itineraries, managing groups, and working with suppliers.

Heritage and Cultural Tourism

This course covers the principles and best practices of heritage and cultural tourism. Topics include responsible tourism, cultural sensitivity, and the importance of community engagement.…

Interpretation and Exhibition Development

This course focuses on how to effectively design and develop interpretive exhibits and programs for visitors. Topics may include visitor research, exhibit design, and programming.